Terms & Conditions

Terms & Conditions


Minimum Web order: NO minimum at this time. Prices and case packs are subject to change in accordance with current manufacturers policies. If you wish to be notified of any changes before your order is shipped, please indicate so in the comments or special instructions section of our order before submitting.

Sales Tax

Illinois residents must pay sales tax unless they have a valid resale number. Please give us your tax number certificate when ordering.

Terms & Use of Credit Cards

Payment by Visa, Master Card, Discover and American Express. Terms are available for Schools and Institutions with a Purchase Order number and pre-approval by e-mail or telephone. Please Note: We do not condone or will accept credit card info via email, please use our secure ecommerce website for purchases or call us over the phone with your cards info. We will not be held responsible for any loss to you from the misuse of card info.

Phone Orders

Please have your order prepared and completed before calling. If you have a customer number please provide it along with your name, business name, address, area code, and telephone number. Items should be represented by quantity first followed by the item number and description. Have your credit card number, expiration date, statement bill to address and cardholder's signature ready.


Midwest Ceramics, LLC only supplies Ceramic Bisque pieces within the United States at this time.


Each order is double checked for accuracy.

Please check order carefully against your packing list/invoice attached to the outside of one box.

Report any discrepancies to us within 48 hours of receipt.

Pictures & Descriptions of Products

We make every effort to update our description and pictures of the products we sell.

Please note that the pictures on our website are representative of the product for example purposes. We try to show the most current product available.

All products on our website are subject to change in color, design, shape, and packing, due to any manufacturer updates, changes and availability.

Midwest Ceramics, LLC (MCLLC) attempts to be as accurate as possible with our product descriptions. However, MCLLC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error free. If a product offered is not as described please let us know.

Errors and/or Omissions

While we endeavor always to provide top quality merchandise at a good value, from time to time errors are discovered on our website pages.

Midwest Ceramics, LLC reserves the right to refuse to ship merchandise listed incorrectly either by price or description, at our discretion.

Presentation on our website does NOT guarantee availability of any items.

Midwest Ceramics, LLC reserves the right to substitute items of a similar effect or nature without notification to the customer except in cases where the product has been discontinued. In these cases, there will be no substitution to this order without attempted contact by Midwest Ceramics, LLC for prior approval by the customer.